Privacy Policy
Last Updated: [15/12/24]
Welcome to Flowers at Home! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website www.flowersathome.in. Flowers at Home is operated in Bhilai, India, and we deliver flowers locally within the Bhilai area.
Brief
Flowers at Home is a local flower delivery service operating in Bhilai. We offer customized and pre-arranged floral bouquets for various occasions. Our website serves as a platform to showcase our services, accept orders, and facilitate deliveries.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, delivery address, and payment details when you place an order.
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Non-Personal Information: Browser type, IP address, pages visited, and other analytical data collected through cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders.
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Contact you regarding your order status or for customer support.
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Send promotional offers, updates, and newsletters (only if you opt-in).
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Improve our website and services through analysis of user behavior.
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Prevent fraud, unauthorized transactions, or misuse of our services.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following situations:
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Delivery Services: To ensure your flowers are delivered on time within the Bhilai area.
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Payment Processors: To securely process payments.
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Legal Compliance: If required by law or to protect our rights and property.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no online platform is completely secure, and you use our services at your own risk.
5. Cookies
We use cookies to enhance your browsing experience and provide personalized services. Cookies help us:
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Understand user behavior on our Site.
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Save your preferences for future visits.
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Improve our website functionality and performance.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of receiving marketing communications.
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Request details on how we use your personal information.
7. Changes to This Privacy Policy
Flowers at Home reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Please review this page periodically to stay informed.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Flowers at Home
Email: companydomain616@gmail.com
Phone: 9039342369
Location: Bhilai, Chhattisgarh
Payment Methods
- Credit / Debit Cards
- UPI
- Internet Banking