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Terms and Conditions

Last Updated: [15/12/24]

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Welcome to Flowers at Home! We operate as a local florist business based in Bhilai, Chhattisgarh, India. By using our website www.flowersathome.in or placing an order with us, you agree to comply with the following terms and conditions. Please read these carefully before proceeding.

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1. General Information

  • Our website offers floral arrangements, bouquets, and related services for delivery within Bhilai.

  • By accessing this Website, you confirm that you are of legal age to enter into agreements as per Indian laws.

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2. Services Provided

  • Service Area: Flowers at Home currently delivers flowers only within Bhilai, Chhattisgarh, India. Orders placed outside Bhilai area will not be processed.

  • Delivery Timings: Deliveries will be made during the working hours (8:00 AM to 8:00 PM IST) unless otherwise specified or agreed upon.

  • Order Placement: Orders can be placed online through the Website or via direct communication with Flowers at Home.

  • All flowers and arrangements are subject to availability. While we strive to provide the exact product as shown on our website, substitutions may be necessary due to seasonal or regional availability.

  • Photos on the website are for reference purposes only and may vary slightly in appearance.

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3. Pricing and Payment

  • All prices for products and services are listed in Indian Rupees (INR) and include applicable taxes.

  • Payment Methods: We accept payments through online payment methods such as UPI, net banking, or other specified payment gateways.

  • Full payment is required at the time of placing an order.

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4. Order Confirmation and Delivery

  • Upon placing an order, you will receive an email, message, or call confirmation with the details of your order.

  • Delivery Policy:

    • Delivery will be made to the specified address provided at the time of placing the order.

    • If the recipient is unavailable, we will attempt to contact the customer for further instructions. Additional delivery attempts may incur extra charges.

    • We are not liable for delays caused due to unforeseen circumstances such as weather conditions, traffic, or force majeure events.

  • Quality of Flowers: While we ensure the freshest flowers, the appearance, size, and colors may vary slightly based on availability.

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5. Customer Responsibilities

  • Customers must provide accurate delivery information and contact details to ensure timely and proper delivery.

  • Customers agree not to misuse or alter the Website or its content in any manner.

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6. Limitation of Liability

  • Flowers at Home will not be held liable for any indirect, incidental, or consequential damages resulting from your use of our services.

  • Our liability is limited to the value of the order placed.

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7.Privacy Policy

  • We value your privacy. Personal information shared with us will only be used for order fulfillment and communication purposes. Refer to our Privacy Policy for detailed information.

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8. Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

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9. Contact Information

For questions or inquiries regarding our services or these terms and conditions, you can reach us at:

  • Flowers at Home

  • Address: Kailash Nagar, Ekta Chowk, Near Vandana Gas Agency, Bhilai, Chhattisgarh, India

  • Phone: 9039342369

  • Email: companydomain616@gmail.com

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By placing an order or using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Flowers at Home!

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